The Internet of Things (IIoT) offers unprecedented possibilities for industries. Stay ahead with EcoStruxure™ Plant and Machine.Learn more
...with the EcoStruxure™ Facility Expert (formerly known as Facility Hero) app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
The story behind the Shedd Aquarium, a smart, sustainable facility that connects people to animals, with EcoStruxure™.Discover how
Welcome to the Schneider Electric Global Website×
The supported firmware levels for StruxureWare Power Monitoring 7.x (SPM) are the same as they were in 6.0 SP1 (RESL206881). A symptom of an unsupported firmware version is that a grouping object on a Vista diagram will not be able to automatically link to the generic template for the meter type. Vista will instead pop up an error which says "A generic diagram for the selected device could not be found."
For example, for a Circuit Monitor 4000 (CM4) with a firmware version below 14.4, the following message will be displayed:
StruxureWare Power Monitoring 7, Power Monitoring Expert 7.2, 8.0, Energy Management Solutions
A symptom of an unsupported firmware version
To workaround this issue, the grouping object can manually be pointed to the appropriate diagram. To do this:
(1) Right-click the icon.
(2) Select the Action tab.
(3) Select the Open User Diagram radial button and then click Browse.
(4) Browse to \Program Files (x86)\Schneider Electric\ION Enterprise\config\diagrams\ud\default and select the appropriate diagram for the meter and configuration, for example, CM4_FAC-delta_V1.1.4 for three-wire delta systems or CM4_FAC-4WYE_V1.1.4 for four-wire wye.
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!