Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
The Control Client (display client) is unable to pull the floating license from the Primary Server, even though the parameter [Client] Display = 1 is in the Citect.ini file of the Control Client.
The result is that the user sees "Software Protection Failure" or is otherwise shown that there is no license available from the network. No real-time data or alarms are visible if the project will run at all.
PowerSCADA Expert 7.2, PowerLogic SCADA 7.1, Legacy - SCADA 7.x
The [Client] Display = 1 parameter was deprecated prior to the first version of PowerLogic SCADA (PLS) v7.10 r01.
To be able to pull the floating license from the server, the following settings should be in the Control Client's Citect.ini file:
ComputerRole = 1
FullLicense = 0
These parameters are configured automatically if you select the appropriate options in the Computer Setup Wizard (Control Client with Full License unchecked).
Additionally, here are some other things to check if the Control Client is unable to access a floating license on the server: