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EM4800 BACnet ID Limited to 4 Digits

Goals and Symptoms

Symptoms:
When attempting to set the BACnet ID to a value that is longer than 4 digits, there is a popup with the error "ID is too long" and "The BACnet identifier cannot be longer than four digits."

Causes and Fixes

Fix:
This error occurs when using an EM4800 Configuration Utility older than version 1.5.0.1144 and EM4800 firmware older than 1.46 Build 1105. Update both to allow for 7-digit BACnet IDs. Refer to FA212624 for instructions on how to upgrade the EM4800.

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