Technical FAQs

Ask a Question

EM4800 BACnet ID Limited to 4 Digits

Goals and Symptoms

When attempting to set the BACnet ID to a value that is longer than 4 digits, there is a popup with the error "ID is too long" and "The BACnet identifier cannot be longer than four digits."

Causes and Fixes

This error occurs when using an EM4800 Configuration Utility older than version and EM4800 firmware older than 1.46 Build 1105. Update both to allow for 7-digit BACnet IDs. Refer to FA212624 for instructions on how to upgrade the EM4800.

Was this helpful?
What can we do to improve the information ?