Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
When editing or saving a report in Repgen you will see a “Connection failed” screen like the following:
Manually entering the "Report" login with password "rep0rter!" allows you to edit the report. However, the next time you edit the same report, Reporter will prompt you for the same connection information.
Also, you will see an “*ERROR* Error 3704” message in Reporter when you try to run a report that had been previously saved.
You will see this issue if you upgraded to PME 7.2 from older versions of the software (e.g. SPM 7.0, SPM 7.0.1) and kept the same SQL Server instance and ION databases in place.
Power Monitoring Expert 7.2.x
The password for the “Report” login that is used to connect to SQL Server in order to retrieve data for Reporter reports has changed. As a result, when upgrading to PME 7.2 from a previous version of the software, you will see errors when trying to edit or generate previously-saved reports
Change the “Report” login password in SQL Server to “rep0rter!” This will allow all new reports generated in PME 7.2 to run properly. You will be able to edit reports without the Connection Info dialog popping up.
If you are using reports from your previous version of the software in PME 7.2, you will also have to edit them manually to change the stored login information to “Report”/ “rep0rter!”
The report can now be edited and generated without issues.
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!