The Internet of Things (IIoT) offers unprecedented possibilities for industries. Stay ahead with EcoStruxure™ Plant and Machine.Learn more
...with the EcoStruxure™ Facility Expert (formerly known as Facility Hero) app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
The story behind the Shedd Aquarium, a smart, sustainable facility that connects people to animals, with EcoStruxure™.Discover how
Welcome to the Schneider Electric Global Website×
A user receives the following error after clicking on the Summary button when attempting to reate a new report using Reporter (RepGen - the excel based reporting tool):
Run time error '339'
*ERROR* Error 339 (Component 'RICHTX32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid)
Struxureware Power Monitoring 7.0
Struxureware Power Monitoring 7.0.1
"Reporter" report generation
'RICHTX32.ocx' is not registered
To correct this issue, manually register richtx32.ocx using regsvr32.exe. Be sure to run this command when logged into the machine as the Administrator (not just an account that is in the Administrators group). On machines running a 64-bit version of the operating system, be sure to use the 32 bit version of regsvr32.exe. It will be located in the C:\Windows\SysWOW64 directory. Here are the steps:
1- Start a command prompt (Right click on it and "Run as administrator")
2- Navigate to the C:\Windows\SysWOW64 directory, then run the following command:
You will see a dialog indicating the ocx registered successfully as shown in picture below. Once this is done, RepGen will function normally.
The next release (Power Monitoring Expert version 7.2 and higher) does not run into this problem and the file is registerd during installer.
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!