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Unable to Share, Print or E-mail subscriptions in WebReporter
ION Enterprise 6.0/6.0 SP1
StruxureWare Power Monitoring 7.0.x
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.0
Web Applications Report
Web Reporter Subscriptions will not work unless the Security Policy settings for Allow log on locally" is granted to the IONUser (member of the Users group) on the Windows 7 server.
If this policy is not granted, trying to add a subscription will generate "An unexpected error has occurred. You request cannot be processed at this time. If the problem persists, contact the Webpage administrator".
An error will appear in the system log in the Management Console.
|10/21/2012 5:55:52 PM||Web Reporter||ION Web General||Computer1||Could not authenticate||ERROR|
In order to fix the problem, either:
- grant IONUser the Allow log on locally" policy (under Local Policy->User Rights Assignment) by using the syntax MACHINE\IONUser.