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ION Setup displays an error during the initial installation screen (see below) indicating that a file cannot be written to a temp directory.After double clicking on Setup.exe (to install IONSetup) the MSI install wizard appears. Once the user clicks the Next button a error popup appears as below:
Can't run 16-bit Windows program
Cannot find file C:\DOCUME~1\acianfarani.ITCTRANSCO\Local Settings\Temp\pft80.tmp\Setup.exe (or one of its components). Check to ensure the path and filename are correct and that all required libraries are available.
Incorrect user permissions.
Check that the login provided has local administrator rights (user has been added to the local administrators group).
Next, check the folder permissions are set for Full Control permissions in the following location: C:\Documents and Settings\Local Settings\Temp
NOTE: This folder is a hidden directory, so the folder options may need to be changed to "show hidden files and folders". In Windows Explorer, Tools -> Folder Options -> View tab, select "show hidden files and folders".
This should allow the installation process to complete successfully.