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Running Designer on a client machine reports an error when trying to open a node diagram

Issue

Opening a meter node template in Designer on a newly installed client machine reports the following error "The directory for node diagram could not be created"



Product Line

Ion Enterprise 5.x/6.x
Struxureware Power Monitoring Expert 7.0.x
Struxureware Power Monitoring Expert 7.2.x Base/Healthcare/ Data Center Edition
Struxureware Power Monitoring Expert 8.0 Base/Buildings/Healthcare/ Data Center Edition

Environment
Open meter template in designer

Cause
The sharing permissions of the ION_Ent share folder are not set properly on the Primary server

Resolution
To resolve the issue, please follow the below steps:
1. On the primary Ion Enterprise/PME machine navigate to the folder Ion Enterprise/Power Monitoring Expert folder. The paths are as below:
     For Ion Enterprise 5.x/6.x machines :                            ..\Program Files\Schneider Electric\
     For SPM7.x/PME7.2.x/PME4DC7.2.x/PME4HC7.2.x/PME8 (all editions) : ...\Program Files (x86)\Schneider Electric\

2. Right click on Ion Enterprise/Power Monitoring Expert folder and go to properties and then click on tab labeled "Sharing"



3. Click on "Advanced Sharing" which will open a new window. Click on permissions



4. In the share Permissions tab, select Everyone on the top and provide permission to "change" by checking the box to Allow.



NOTE:
All share permissions are automatically set to the Read permission for the Everyone group; this includes the ION Enterprise share (ION_Ent).
A user must configure the ION_Ent share to the Change permission only if installing Secondary Servers on the network or if installing Clients
that require more than just Read permissions (e.g., A client user need to Modify Vista diagrams, update device templates etc)

 

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