Technical FAQs

Ask a Question

What is the minimum version of firmware required for the CM4000 to enable the Waveshape Alarm?

Issue
Firmware version required to enable the Waveshape Alarm

Product Line
CM4000

Environment
Firmware
Alarming

Resolution
It is necessary to have CM4000 firmware version 12.43 or later to enable Waveshape Alarm.

The latest firmware release for the CM4000 is v15.020 which can be accessed from the following link:
http://www.powerlogic.com/downloaddetail.cfm/cs/1/csec/2/fk_cat_id/1/fk_subcat_id/2/fk_p_id/3/fk_dc_id/0/fk_dsc_id/0/sub_id/60

Additionally, the procedure for upgrading firmware on a CM4000 can be found in KB FA237920.
 

Was this helpful?
What can we do to improve the information ?