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How can I disable my communications loss alarms in SMS or change them to a different alarm level?

Issue:

If an SMS system is experiencing frequent communications loss alarms, the user may not want to be alerted with an audible or flashing alarm. 


Product Line:

System Manager Software


Environment:

An SMS system with the default alarms severity that has frequent communications loss alarms.

 
Cause:

The communications loss severity is set to 1. This severity is associated with flashing red text and an audible alarm. 

 
Resolution:

Go to the SMS Configuration under the Diagnostics Tab you will see a setting for Comms Loss Alarm Level. You can select levels 0-9 here which corresponds with the settings for PC Based Alarms 0-9.

 

After selecting the desired level, close the SMS setup utility and restart the SMS services to apply the changes. 

 

Note: The behavior that each severity level has can be viewed and configured in the SMS Setup Utility under Setup>Functions and Alarms>Global Functions. Highlight any function and select "Setpoints>>". From here, click "Severity". This is the global severity behavior for all functions and alarms.

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