Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
Broken connection that occurs on the NIM may cause Unity Pro, Fieldcare and Pactware to completely hang up when using some 3rd party specific Device DTMs
Causes and Fixes
Schneider Electric is not responsible for the behavior of 3rd party specific Device DTMs and our recommendations will be to get DTM version improvement from the 3rd party Device manufacturer or to use the Schneider Electric generic HART DTM which may have some unsupported features.