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Nothing happens when 'Help' is selected from the menu bar.

Goals and Symptoms

Nothing happens when 'Help' is selected from the menu bar.

Facts and Changes

ProWorx 32 version 2.1, SP1A

Causes and Fixes

If you click on 'Help' in the menu bar, nothing happens and the mouse cursor changes to a spinning
hourglaass

The problem is caused by the file named 'hhctrl.ocx' to be either missing, corrupted or not properly
registered. The file is located in the that is located in the 'C:\Windows\ System32' folder The 'hhctrl.ocx'
file is a Microsoft supplied component. It gets installed as part of the HTML help from Micrososft.
The HTML help gets installed as part of the 'Windows XP Service Pack 2' installation.

To resolve the issue:

  • Download the attached file named 'hhctrl.zip'.
  • Click on 'Start'
  • Click on 'Run'.
  • Type in 'regsvr32 C:\WINDOWS\system32\hhctrl.ocx'.
  • Click on 'OK'.



The following message will appear after the file named 'hhctrl.ocx' is properly registered.
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