Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
The Update from MBX driver V6 to V7 in VISTA32 does not work. The MBX Driver Configuration does not show any installed driver. Mostly the MBX device in the device manager shows an error.
Facts and Changes
The MBX driver V7 is validated and usable with VISTA32. The MBX driver V6 is not validated for VISTA32 but you can install the driver as administrator and he works.
Causes and Fixes
The uninstall of the MBX driver V6 does not work correctly with VISTA. You have to uninstall the the MBX devices manually in the device manager. With the right mouse button on the device driver you have to choose "Uninstall". In the now opening window you have to mark "Delete the driver software from this device". This can be done after or before installation of the MBX driver V7. If you do it after installation of V7, you have to repair sometimes the "Schneider Electric - MBX Driver Suite" in "Uninstall or change Program" of the control panel. See also attachment.
(Removed File URL: 197890_AB06/MBX_Driver_V6_VISTA32_deinstallation.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/e5fb7c8194ee20b6c125756700580df4/fl_block_5/0.57E?OpenElement&FieldElemFormat=gif)