Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Welcome to the Schneider Electric Global Website×
Goals and Symptoms
The problem occurs in most of the pull down windows of Concept:
You have 3 lines of pipes "||||" in the beginning of the pull down menues. Then the text for the selectable parts is displayed. If you choose now the first pipe, you get the function of the first text.
Facts and Changes
Concept V2.5 and V2.6
Toshiba Tecra M5 (Core Duo) with Windows XP Pro SP2
Protector Suite QL V5.4.0 (part of the Fingerprint Software for Biologon Finger-Scanner)
Also other PCs may be affected.
Causes and Fixes
Deinstall Protector Suite QL V5.4.0.
For testing you can deactivate the programs "launcher.exe" and "psqltray.exe" in the taskmanager of windows.