Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Welcome to the Schneider Electric Global Website×
Goals and Symptoms
Runtime Error 374 is returned when trying to authorize ProWORX 32 version 2.xx
Causes and Fixes
The reason why 'Runtime Error 374' is returned when trying to authorize 'ProWORX 32' is because the current version
of 'SMTP.ocx' is incompatible with the 'ProWORX 32 version 2.xx' authorization software.
To resolve the problem,
Backup your current version
Locate the 'SMTP.ocx' file that is in your WINNT\System 32 folder..
Replace it with the attached one that is attached to this reolsution, which is version 18.104.22.168.
Since this file is only needed for running the authorization software, you can replace it with the current version after the
authorization is complete.
(Removed File URL: 180404_CE16/SMTP.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/77bd6d21768fac7bc125721f00160bbf/fl_block_5/0.1318?OpenElement&FieldElemFormat=gif)