Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Don’t miss the latest events, videos, or articles. It’s all in our news bulletin.Sign up now
Schneider Electric Global Website×
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
Runtime Error 374 is returned when trying to authorize ProWORX 32 version 2.xx
Causes and Fixes
The reason why 'Runtime Error 374' is returned when trying to authorize 'ProWORX 32' is because the current version
of 'SMTP.ocx' is incompatible with the 'ProWORX 32 version 2.xx' authorization software.
To resolve the problem,
Backup your current version
Locate the 'SMTP.ocx' file that is in your WINNT\System 32 folder..
Replace it with the attached one that is attached to this reolsution, which is version 184.108.40.206.
Since this file is only needed for running the authorization software, you can replace it with the current version after the
authorization is complete.
(Removed File URL: 180404_CE16/SMTP.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/77bd6d21768fac7bc125721f00160bbf/fl_block_5/0.1318?OpenElement&FieldElemFormat=gif)