Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Schneider Electric Global Website×
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
TSXETZ410 returns error 'CAN'T UPDATE PARAMETER - 501 NOT IMPLEMENTED' when viewing some
Facts and Changes
Causes and Fixes
This is a known issues with using Sun Java Runtime Environment to view some of our web pages in the
The problem is due to the JAVA script commands used for some of the web pages to be compiled with
Microsoft's JAVA Runtime Environment and are not be compatible with Sun's JAVA Runtime Environment.
To resolve the problem, you can:
1.) Detach the Microsoft JVM installation file and install it.
2.) Reboot the PC.
3.) Open Internet Explorer and click on Tools\Internet Options
4.) Click on the Advanced tab.
5.) Scroll down to the 'JAVA (SUN)' option and deselect the checkbox.
6.) Scroll down to the Microsoft VM option and select all three checkboxes.
7.) Clcik on the Apply button
8.) Click on the OK button.
9.) Restart Internet Explorer.
10.) Open the web pages for the ETZ410.
If you do not want to install the Microsoft JVM, you can upgrade the TSXETZ410 unit to the latest
version to see if it fixes the problem. (The TSXETZ410 module can only be upgraded by sending
it back to the factory for an exchange. (The lastest version of the exec firmware is 1.8))