The Internet of Things (IIoT) offers unprecedented possibilities for industries. Stay ahead with EcoStruxure™ Plant and Machine.Learn more
...with the EcoStruxure™ Facility Expert (formerly known as Facility Hero) app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
The story behind the Shedd Aquarium, a smart, sustainable facility that connects people to animals, with EcoStruxure™.Discover how
Welcome to the Schneider Electric Global Website×
Goals and Symptoms
How to install an upgrade ? (VJLUPGxxxxxxxxx, available for VJL V2.5 and upper)
Facts and Changes
Vijeo Look V2.5 V2.6 upgrade VJLUPGBTL2XV26M 128 512 1024 2048 io
Causes and Fixes
When you order an upgrade, you receive a reference number (such as VJLUPGBTL2XV26M) and a serial number (11 figures).
ONCE YOU HAVE RECEIVED A REFERENCE NUMBER AND A SERIAL NUMBER :
1- Then, without uninstalling his actual VijeoLook version, you have to enter the registration tool of VijeoLook software.
2- Then click on "upgrade this PC"
3- Then select the way you prefer for registrating the upgrade version (web on this PC, web from another PC, fax, phone, ...)
4- You must then enter the reference number and the serial number you have just received (VJLUPGBTL2XV26M for instance).
5- Also you have to enter the Computer ID and the Code Entry number (you must have them before entering the Registration Tool)
6- You will then receive an authorisation code.
ONCE YOU HAVE RECEIVED THE AUTHORISATION CODE :
7- one possible way is to enter the "Registration Tool" (without uninstalling the previous version), and select "upgrade this PC".
8- select "By web on another PC". (even if you don't have the web)
9- enter the "Received authorization code" (the one you just received)
10- then you will have to enter the reference number (VJLUPGBTL2XV26M for instance) and the serial number you received.
11- the upgraded version will be automatically installed and authorized.
Sign up for all the latest solutions, offers and best practices straight to your inbox.
We are excited that you have joined the group. You will receive your welcome email soon describing the program and what to expect in the upcoming weeks. Enjoy!