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Goals and Symptoms
How to install an upgrade ? (VJLUPGxxxxxxxxx, available for VJL V2.5 and upper)
Facts and Changes
Vijeo Look V2.5 V2.6 upgrade VJLUPGBTL2XV26M 128 512 1024 2048 io
Causes and Fixes
When you order an upgrade, you receive a reference number (such as VJLUPGBTL2XV26M) and a serial number (11 figures).
ONCE YOU HAVE RECEIVED A REFERENCE NUMBER AND A SERIAL NUMBER :
1- Then, without uninstalling his actual VijeoLook version, you have to enter the registration tool of VijeoLook software.
2- Then click on "upgrade this PC"
3- Then select the way you prefer for registrating the upgrade version (web on this PC, web from another PC, fax, phone, ...)
4- You must then enter the reference number and the serial number you have just received (VJLUPGBTL2XV26M for instance).
5- Also you have to enter the Computer ID and the Code Entry number (you must have them before entering the Registration Tool)
6- You will then receive an authorisation code.
ONCE YOU HAVE RECEIVED THE AUTHORISATION CODE :
7- one possible way is to enter the "Registration Tool" (without uninstalling the previous version), and select "upgrade this PC".
8- select "By web on another PC". (even if you don't have the web)
9- enter the "Received authorization code" (the one you just received)
10- then you will have to enter the reference number (VJLUPGBTL2XV26M for instance) and the serial number you received.
11- the upgraded version will be automatically installed and authorized.