Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Welcome to the Schneider Electric Global Website×
Goals and Symptoms
The purpose of this resolution is to inform the users of two USB to Serial converters that have been tested and approved for use with the different Software used in Motion Control.
Facts and Changes
Please refer to GoldX and Blackbox for detailed specifications on the USB to Serial converter models.
Causes and Fixes
Many new model laptops are equipped with only USB ports and do not come with any native serial port. Hence the need for using USB to Serial converters for connectivity purposes.
Two different models of USB to Serial converters have been tested and found to work well with the below listed Motion software.
1. GoldX Model GMXU # 1200
2. Blackbox model IC138A-R2