Technical FAQs

Ask a Question

What causes Concept 'OS ERR NO: -4 cannot open dictionary OS err no = 5, DLL: RDM330 AI exception handler' error?

To run Concept 2.5 or later the user needs to be logged in as an administrator. Concept 2.5 and Concept 2.6 require "Full Control" over the Concept directory. If you do not have administrative rights, you do not have security permissions to the WINNT folder. Concept 2.5 & 2.6 require "Write" permissions to the WINNT folder. A user that is not in the Administrators group cannot "Write" to the WINNT folder.
The user will see the following errors : Errors are: AI exception handler - OS ERR NO: -4 cannot open dictionary OS err no = 5, DLL: RDM330 AI exception handler - OS ERR NO: -906 unable to open TAF or DBL or Logfile Database Definition file not found (wrong path ?) error ID: AI-1322. Please log in as an administrator.'

Was this helpful?
What can we do to improve the information ?