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Goals and Symptoms
ATV28 Menu is locked from the front panel? Already tried to enter 6969 and 0 for password unlock, but won't work. The keypad is always locked. Only access to the drive is through PowerSuite or Remote Keypad Vw3a28101.
Causes and Fixes
Please retry it with a pressure of 2 sec on the Enter key but there is also a bug with the versions before v1.1 ie12.