Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Goals and Symptoms
Product ATV38 (Europe) ATV58 (US). Recently discovered that the Vulcain drives, size C19 displays an Ini message. The message cannot be cleared. Athlab software was utilized to change the NCV code from a value of 25 to a value of 26 or 24 and the Ini message does not occur. It was further discovered if NCV =25 and EC22 was set to a value of of 21843 (US) the fault Ini occurs, If NCV=25 and EC22 is set to a value of 65535 the fault does not occur. Did the size drive C19 not get included in the lookup table for US conversion?
Causes and Fixes
this problem is in the course of investigation and it come from the keypad and we are waiting another version.