Technical FAQs

Ask a Question

Product ATV38 (Europe) ATV58 (US). Recently discovered that the Vulcain drives, size C19 displays an Ini message. The message cannot be cleared. Ath...

Goals and Symptoms

Product ATV38 (Europe) ATV58 (US). Recently discovered that the Vulcain drives, size C19 displays an Ini message. The message cannot be cleared. Athlab software was utilized to change the NCV code from a value of 25 to a value of 26 or 24 and the Ini message does not occur. It was further discovered if NCV =25 and EC22 was set to a value of of 21843 (US) the fault Ini occurs, If NCV=25 and EC22 is set to a value of 65535 the fault does not occur. Did the size drive C19 not get included in the lookup table for US conversion?

Causes and Fixes

this problem is in the course of investigation and it come from the keypad and we are waiting another version.

Was this helpful?
What can we do to improve the information ?