Here’s what more than 2,500 business decision-makers around the world say.Download the report
...with the Facility Hero app in hand! Discover how you can optimize your maintenance efforts today.Learn more
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Welcome to the Schneider Electric Global Website×
Determine the cause of failure.
Altivar 61/ 71 ATV61 ATV71
Failure analysis request.
All CCP's Customer Complaint Product forms must be submitted by a Schneider Electric distributor. These forms are not available to end users. The distributor will contact the Customer Care Center for a Request Claim, and also provide a RMA number for return tags to be issued.